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FarmChem Frequently Asked Questions

How Long Has FarmChem Been in Business?

FarmChem was established in 1974. FarmChem is an established and proven industry ‘Solutions Manufacturer’.

In 2011, FarmChem added the Memphis facility offering custom engineering services, research and development, injection molding, and small manufacturing.

How to Contact FarmChem

You can call customer service at (800) 247-1854 or email: Customer Care. Contact information, addresses, locations, map, and email form can all be viewed here: contact us page

What Are FarmChem’s Shipping Policies?

Products or cart totals exceeding $199 will all ship for free if the products are eligible for FREE Shipping. Some items are not eligible so they will not count towards free shipping. Orders received by 3 pm CST; we make every effort to ship the same day. Shipping costs will be calculated at the time of check-out and are automatically calculated to get you the best possible rate. When your order contains both in-stock and back ordered items, FarmChem will ship all in-stock items immediately. Once the backordered item(s) are back in-stock at our warehouse, we will fulfill the remained of your order and ship that out. Any quote of freight charges by a salesperson is an estimate only and may vary at the time of delivery.More shipping details can be viewed here: shipping page

Password Issues

If you forgot your password you can reset it and create a new one: reset password. If you need assistance with getting your user id or if you still have issues: contact us page

Terms and Conditions

Terms and Conditions can be viewed here: terms and conditions

Return Policy

No items purchased from FarmChem will be accepted without a RETURN GOODS AUTHORIZATION (RGA) number. To request an RGA number, please contact us. For more details: return policy

Manuals, Specs, and Parts

If you are looking for parts, manuals, instructions, videos, parts, or any additional information on equipment or products, you can visit our knowledge base: knowledge base

Price Matching

FarmChem will try to match the price of any matching product offered for less by a competitor. This is subject to restrictions such as lowest advertised pricing, US only, online only, in-stock only, and exact model number. Price matching must be requested and approved before purchasing any product(s). You must provide up-to-date documentation (competitors’ information, competitors’ prices as shown on the website via link, flyer, email, etc.) as proof. Contact us for more info.

What is E-quip

E-quip is a new digital tool that will save Ag Retailers time and energy on replacement parts for bulk pumps, mini bulk pumps and meters. More about E-quip

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