FarmChem Frequently Asked Questions
You can call customer service at (800) 247-1854 or email: Customer Care. Contact information, addresses, locations, map, and email form can all be viewed here: contact us page
Products or cart totals exceeding $199 will all ship for free if the products are eligible for FREE Shipping. Some items are not eligible so they will not count towards free shipping. Orders received by 3 pm CST; we make every effort to ship the same day. Shipping costs will be calculated at the time of check-out and are automatically calculated to get you the best possible rate. When your order contains both in-stock and back ordered items, FarmChem will ship all in-stock items immediately. Once the backordered item(s) are back in-stock at our warehouse, we will fulfill the remained of your order and ship that out. Any quote of freight charges by a salesperson is an estimate only and may vary at the time of delivery.More shipping details can be viewed here: shipping page
If you forgot your password you can reset it and create a new one: reset password. If you need assistance with getting your user id or if you still have issues: contact us page
No items purchased from FarmChem will be accepted without a RETURN GOODS AUTHORIZATION (RGA) number. To request an RGA number, please contact us. For more details: return policy
If you are looking for parts, manuals, instructions, videos, parts, or any additional information on equipment or products, you can visit our knowledge base: knowledge base
FarmChem will try to match the price of any matching product offered for less by a competitor. This is subject to restrictions such as lowest advertised pricing, US only, online-only, in-stock only, and exact model number. Price matching must be requesting and approved before purchasing any product(s). You must provide up-to-date documentation (competitors information, competitors price as shown on website via link, flyer, email, etc.) as proof. Contact us for more info.
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